Basic Annual Maintenance Plan
Our Basic Annual Maintenance Plan provides essential services to keep your generator ready for emergency operation. This plan includes one comprehensive annual maintenance visit with all critical services needed to maintain reliability and warranty coverage.
Fresh oil maintains proper engine lubrication and prevents wear. We drain old oil, replace the oil filter, and fill with manufacturer-specified oil. This service is typically performed in spring after winter operation to ensure optimal engine protection.
We test battery voltage, charging capacity, and overall condition. We use battery conditioning equipment to optimize charge cycles and replace dead batteries with OEM units. Proper battery maintenance ensures reliable automatic starting during power outages.
We perform load testing to verify the generator produces rated power under actual load conditions. This confirms the system is working properly under the demands it might face during an extended outage and identifies any performance issues before they become problems.
Extended Outage Support Plan
Our most comprehensive plan includes all Premium Plan services plus pre-outage emergency checks and on-call support during extended outages. This plan provides maximum protection for customers who depend heavily on backup power or live in areas prone to extended outages.
Before predicted severe weather, we perform accelerated maintenance including oil checks, battery verification, fuel system inspection, and load testing to ensure maximum reliability when extended outages are likely. This proactive service maximizes your generator's readiness.
During extended outages, we provide on-call maintenance support if problems arise. Our technicians can provide emergency service even during widespread power outages to keep your generator running and your family safe and comfortable.
Extended support customers receive additional load testing as needed to verify generator performance under various conditions. This extra testing ensures your system can handle the full electrical demands of your home during any type of outage scenario.
Generator Maintenance Schedule
Following a professional maintenance schedule keeps your generator in peak condition year-round. We recommend a combination of monthly self-checks and annual professional maintenance to ensure reliability when you need it most.
Between professional visits, perform simple monthly checks: visual inspection for damage or leaks, test manual start if available, check fuel supply levels, listen for unusual sounds during operation, and verify control panel displays are functioning normally.
Annual professional maintenance includes oil and filter changes, air filter replacement, battery testing and conditioning, fuel system inspection, coolant service, spark plug inspection, load testing, automatic transfer switch testing, and complete system documentation.
Spring preparation includes post-winter system checks and air filter replacement. Fall preparation includes pre-winter oil changes, battery verification, fuel line inspection for freezing risk, and load testing to confirm winter reliability and cold-weather operation readiness.
Understanding Generator Components
Different generator components require different maintenance approaches. Our comprehensive understanding of each system ensures every part of your generator receives proper care to maintain peak performance and reliability.
The generator engine requires oil quality maintenance, air filtration service, fuel quality assurance, spark plug inspection and replacement, and cooling system service. We ensure proper lubrication, clean combustion, and optimal operating temperature for reliable performance.
Electrical system maintenance includes battery conditioning, connection cleaning and tightening, alternator function verification, and complete wiring inspection. We ensure reliable electrical generation and delivery to your home's electrical system during outages.
The automatic transfer switch requires switch testing to verify power loss detection, contact maintenance to prevent corrosion, and solenoid function verification. This critical component must work perfectly to provide seamless power switching during outages.
